Dialog Scenario

As an example of a chatbot dialog, the following shows a prompt sequence that emphasizes overall best practices to detail a conversational interaction with the chatbot. This conversation will focus on Live Price Grids with a progression that evolves from highlighting the core concepts, to step-by-step creation instructions, to possible use case scenarios, configuration changes, integration, security, and final revisions.

Here is the sample conversational sequence:

Introduction and Context:

Prompt Phrase: "Generate an explanation for users about the 'Live Price Grid' feature in Pricefx."

Chatbot Response:

The Live Price Grid is a powerful tool that allows you to view and manage the prices of your products in a dynamic and interactive grid. With this feature, you can easily see the prices of your products, their formulas, and the calculations in real-time.

The Live Price Grid is divided into several sections, including the product detail, calculation results, and workflow status. The product detail section displays information about the product, such as its name, label, and UOM. The calculation results section shows the current approved price, previous price, and any warnings or errors that have occurred during the calculation process. The workflow status section displays the approval state and any comments or messages related to the price grid.

One of the key benefits of the Live Price Grid is the ability to manually override prices. If you need to make changes to a product's price, you can do so quickly and easily in the Live Price Grid. Additionally, you can use the Mass Actions feature to perform various actions on multiple products at once, such as approving or rejecting items.

The Live Price Grid is integrated with the price list workflow, which allows you to track the status of your price lists and receive notifications when items are approved or rejected. This feature helps ensure that your prices are always up-to-date and accurate.

In summary, the Live Price Grid is a powerful and user-friendly feature that allows you to manage your prices and calculate results in real-time. It integrates seamlessly with the price list workflow, making it easy to track the status of your price lists and receive notifications when items are approved or rejected.

Explanation: The initial prompt sets the context for the AI, specifying the objective and the software feature to be explained.

Feature Overview:

Prompt Phrase: "Provide an overview of the 'Live Price Grid' feature and explain how it enables real-time pricing adjustments based on market conditions and business rules."

Chatbot Response:

Here's an overview of the Live Price Grid and how it enables real-time pricing adjustments:

Real-time pricing: The Live Price Grid displays your prices in real-time, allowing you to see the latest prices and make adjustments as needed. This is particularly useful in fast-moving markets where prices can change quickly.
Interactive grid: The Live Price Grid is an interactive interface that allows you to select products, apply business rules, and make adjustments to your prices in real-time. You can also view the calculation results and see the impact of your adjustments on the fly.


Business rules: The Live Price Grid allows you to define business rules that determine how your prices should be calculated. For example, you can specify that a product's price should increase by a certain percentage when its demand increases. The system will automatically apply these rules to the prices in the grid.
Market conditions: The Live Price Grid takes into account market conditions such as supply and demand, competitor prices, and other relevant factors. You can adjust your prices based on these conditions to ensure that your products are competitively priced and profitable.


Real-time updates: The Live Price Grid updates in real-time, so you can see the impact of your adjustments as soon as they are made. This allows you to quickly respond to changes in the market and make adjustments as needed.

Step-by-Step Prompting

Prompt Phrase: "Detail the step-by-step process for users to interact with the 'Live Price Grid,' including how to access, modify, and save real-time price adjustments."

Chatbot Response:

Use Case Scenario:

Prompt Phrase: "Illustrate a scenario where a pricing manager effectively utilizes the 'Live Price Grid' to respond to sudden market changes and optimize product pricing."

Chatbot Response:

Visual Element Consideration:

Prompt Phrase: "Explain any visual elements, such as color-coded grids or dynamic charts, associated with the 'Live Price Grid' to help users visualize and interpret pricing changes."

Chatbot Response:

Integration with Existing Processes:

Prompt Phrase: "If applicable, describe how the 'Live Price Grid' feature integrates with other Pricefx modules, such as contract management or quotation workflows."

Chatbot Response:

Security and Compliance Features:

Prompt Phrase: "Explain any security features and compliance measures associated with the 'Live Price Grid' to ensure users of data protection and regulatory adherence."

Chatbot Response:

Revision Instruction:

Prompt Phrase: "After generating the explanation, review and refine it for clarity, completeness, and user-friendliness."

Chatbot Response:

Final Result

After submitting these prompts, the AI generates a detailed explanation that covers the feature overview, step-by-step instructions, a practical use case, visual cues, integration aspects, security, and compliance features. The user can then assess and, if necessary, modify the explanation to align with specific user documentation standards or further emphasize particular aspects.