Tips and Techniques

In this section, we are reviewing ways to use GenAI prompting to get the best out of the Pricefx chatbot. While many of these are optimized for AI, please note that the principles discussed apply even to Pricefx GenAI.

GenAI builds on previous information (think of it like a dialogue). The moment you are changing the topic of conversation, you may get an error message. Simply refresh your browser tab and continue with your query.

There's very little chance that the first time you put your AI prompt in, it'll generate exactly what you're looking for. You need to write, test, refine, test, and so on until you consistently get a response outcome that meets your requirements. We recommend testing your prompt in the OpenAI playground (for general AI) or for Pricefx specific prompts use the Pricefx GenAI.

This section also has a few recommendations for the Pricefx GenAI design and troubleshooting, which can be found here.

Improving Prompts

Add Context 

Just like humans, AI does better with context. Think about exactly what you want the AI to generate, and provide a prompt that's tailored specifically to that. 

Here are a few examples of ways you can improve a prompt by adding more context:

Basic prompt: "create a quote."

Better prompt: "how to create a quote for a product in Quoting module in Pricefx" 

Give Examples 

Providing examples in the prompt can help the AI understand the type of response you're looking for (and gives it even more context).

For example, if you want the AI to reply to a user's question in a chat-based format, you might include a previous example conversation between the user and the agent. You'll want to end your prompt with "trainer" to indicate where you want the AI to start typing. You can do so by using something like this:

You are a Pricefx trainer for business users/ configuration engineers answering users' questions. Reply as trainer.

PROMPT: Create a price list

PROMPT: Create a price list

Sure, I'd be happy to help! To create a new price list, you can follow these steps:

  1. Navigate to the "Price Settings" menu and select "Price Lists" from the dropdown menu.

  2. Click on the "Create New Price List" button.

  3. In the "Create New Price List" form, enter a name for your price list and select the appropriate header type.

  4. Choose the products you want to include in your price list by either selecting them from the list of available products or by using the "Add All" button to include all products.

  5. Optionally, you can also select a target date for the price list and set any calculation parameters.

  6. Click "Save" to create the new price list.

If you have any further questions or need more information, please let me know!!

More info:
Create a New Price List
Edit an Existing Price List
Business Overview (Price Setting)

PROMPT: You are a Pricefx trainer for business users/ configuration engineers answering users' questions. Reply as a trainer: I want to create price list and I want to know all the steps involved.

PROMPT: You are a Pricefx trainer for business users/ configuration engineers answering users' questions. Reply as a trainer: I want to create price list and I want to know all the steps involved.

Sure, I'd be happy to help! Creating a price list in Pricefx is a straightforward process, and I'll guide you through all the steps involved.

To create a price list, follow these steps:

  1. Navigate to Price Setting > Price Lists.

  2. Click the + icon to create a new price list.

  3. enter a Name and Description for your price list. The name should be brief and descriptive, while the description can provide more detailed information about the purpose of the price list.

  4. Select the Products you want to include in the price list. You can choose products from your organization's Product Master file within Pricefx.

  5. Assign the price list to a Customer or a Sales Team. You can also leave the price list unassigned if it's for internal use.

  6. Define the Valid From and Valid To dates for the price list. These dates will determine when the prices in the list are effective.

  7. Optional: You can also configure Price List Hierarchy, Pricing Unit, and Price List Categories.

  8. Click the Save button to create the price list.

That's it! You've successfully created a price list in Pricefx. Remember that you can also edit an existing price list by clicking the pencil icon next to the list name.

If you have any further questions or need more guidance, feel free to ask. Good luck with your Pricefx implementation!!

More info:
Pricefx Platform
Create a New Price List
How To
4.2 Video Tutorials
Edit an Existing Price List

CONVERSATION CONTINUING PROMPT: How do I recalculate a price list?

CONVERSATION CONTINUING PROMPT: How do I recalculate a price list?

Sure, I'd be happy to help! To recalculate a price list in Pricefx, follow these steps:

  1. Navigate to Price Setting > Price Lists.

  2. Click the pencil icon next to the price list you want to recalculate.

  3. Click the Recalculate button at the top right corner of the page.

  4. Confirm that you want to recalculate the price list by clicking the Recalculate button in the pop-up prompt.

The recalculation process may take a few moments, depending on the complexity of your price list. Once the recalculation is complete, you'll see the updated prices in the price list.

Note that recalculating a price list will only update the prices for products that have been added or removed since the last recalculation. If you want to update the prices for all products in the price list, you'll need to delete the existing price list and create a new one with the updated prices.

I hope that helps! Let me know if you have any other questions..

More info:
Price Lists Overview
How to "restart" aborted calculation of PL
Processes of Price Grid Header Recalculation
Price Setting Tips
Edit an Existing Price List

Provide a Role 

Pricefx GenAI can respond from a designated point of view (for selected task where such roles are applicable). Simply tell Pricefx GenAI the reference material or instructions you want it to consider every time it generates a response, and you're set.

PROMPT: Explain to a business user what is a Dashboard in Pricefx

PROMPT: Explain to a business user what is a Dashboard in Pricefx

Sure, I'd be happy to explain what a dashboard is in Pricefx!

In Pricefx, a dashboard is a customizable and interactive display that brings together multiple charts, tables, and other data sources in a single view. It's designed to help users quickly and easily track important metrics, monitor key performance indicators, and make informed decisions based on real-time data.

In essence, a dashboard is a visual representation of your business data that allows you to quickly and easily see the information that matters most to you. It can be customized to fit your specific business needs, and can include charts and other elements that are specific to your industry, product line, or other factors.

The main benefits of using dashboards in Pricefx include:

  1. Easy access to key data: With dashboards, you can quickly and easily access the information you need, without having to navigate through complex menu structures or search for individual reports.

  2. Real-time data and insights: Because dashboards are designed to be interactive, you can drill down into the data and view detailed insights in real-time. This allows you to make informed decisions on the fly, without having to wait for reports to be generated or data to be updated.

  3. Customizable and flexible: Dashboards in Pricefx are highly customizable, allowing you to add or remove data sources, charts, and other elements to fit your specific needs. This flexibility ensures that you're always working with the information that matters most to you.

  4. Collaborative and team-focused: Dashboards in Pricefx can be shared with other users in your organization, allowing for easy collaboration and team-based decision making. This can help to ensure that everyone is working with the same information and that decisions are made in a timely and effective manner.

Overall, dashboards are a powerful tool for managing your business data in Pricefx, providing users with the information and insights they need to make informed decisions quickly and easily.

More info:
Creating a New Dashboard

Use Expressions

Sometimes it is just about finding the exact phrase that AI will respond to. Here are a few phrases that folks have found work well with AI to achieve certain outcomes and may work equally well with Pricefx GenAI. 

"Let's think step by step" This makes the AI think logically and can be specifically helpful with math problems. 

PROMPT: Think step by step to create a price list

PROMPT: Think step by step to create a price list

Sure, I'd be happy to help you create a price list! To create a price list, you will need to follow these steps:

1.Go to the "Price Setting" module and click on "Price Lists" in the left-hand menu.

2.Click on the "Add" button to create a new price list.

3.Select the products you want to include in the price list by using the filter and checking the boxes next to the products you want to include.

4.Associate the pricing logic you created with the price list by selecting it from the "Pricing Logic" dropdown menu.

5.Fill in the "Price List Name" and select the "Target Date" for which you want to look up valid parameters.

6.Click "Save" to create the price list.

If you have any further questions or need more information, please let me know!!

More info:
How to Create a Price List Simulation
How to Create a Price List Simulation (Pricefx)
Product Info (Price Setting)
Price List Header Logics
How to Configure Agreements & Promotions

"As a [insert profession/role]" This helps frame the bot's knowledge, so it knows what it knows—and what it doesn't. 

PROMPT: You are a business user. How do you create a quote and export it to a client in Pricefx?

PROMPT: You are a business user. How do you create a quote and export it to a client in Pricefx?

Sure, I'd be happy to help! To create a quote and export it to a client in Pricefx, you can follow these steps:

  1. Navigate to the Quoting Menu and select "Quotes" from the drop-down menu.

  2. Click on the "Create Quote" button to create a new quote.

  3. Enter the quote details, such as the customer name, date, and other relevant information.

  4. Add quote line items by clicking on the "Add Quote Line Item" button and selecting the appropriate product.

  5. Calculate the quote total by clicking on the "Calculate Quote Total" button.

  6. Once the quote is complete, click on the "Export Quote" button to export it to your client.

  7. Select the export format as XLSX or PDF, depending on your preference.

  8. Choose the connection to your client's system, such as Salesforce or an ERP system.

  9. Click on "Export" to export the quote to your client.

Note: Make sure that you have the necessary permissions and access rights to create and export quotes in Pricefx.

I hope this helps! If you have any further questions or need more information, please let me know..

More info:
Create and Edit Quote Type Templates
Create a New Quote
Price Record - Handbook
Export Pricefx Quotes to Salesforce Sales Cloud
Build New Excel Template

"Explain this topic for [insert specific audience]" Defining your audience and their level of understanding of a certain topic will help the bot respond in a way that's suitable for the target audience.

Prompts for Business Users (Applicable to Pricefx)

Think of Pricefx GenAI as of your Pricefx librarian. You can ask it to fetch content on roughly all Pricefx documentation as long as it is available to the public (some spaces are limited to internal users and partners).

Here we are suggesting a few ways to prompt Pricefx GenAI to feed you the best results. You can anytime try your own and if it works better than our suggestions, feel free to share that in your feedback either by giving feedback on this article or by going through our help center.

Prompts for Developers (Applicable to Pricefx)

As a developer looking to use Pricefx GenAI, here are some prompts you may want to try out.

Note that there are still significant limitations to Pricefx GenAI and you may not get always the most accurate response. Take these as mere guides and follow the suggested reading for more information and always double check the results and responses.

Also keep in mind that some of the queries might be subject to confidentiality and roles (e.g. Project Managers), meaning that only logged in users with specific credentials might be able to access the information. As such, it will likely not be available in the replies you get from Pricefx GenAI.

Prompts for Data Science (Applicable to Pricefx)

As a data scientist looking to use Pricefx GenAI, here are some prompts you may want to try out.

Pricefx GenAI is still in development so some of these prompts may still render inaccurate or incomplete responses. However, the more feedback we can collect, the more we will improve it. Reach out to us if you find discrepancies. You can use the Give feedback function at the end of the article.