Maintaining N-1 Compliance

Overview of the Pricefx recommendations concerning maintaining your N-1 compliance. The Pricefx N-1 policy will require that customers plan for:

  • 2 major upgrades during a 12-month period

  • A minimum of 4 minor upgrades during 12-month period

  • Verification of major upgrades in their QA environment

Managing Upgrades

While planning release upgrades in Private Environment, it is important to plan with the following Pricefx constraint in mind as there are some limits on DevOps team for performing these upgrades.

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In regards to maintaining your N-1 Compliance, please be familiarized with these limitations:

Upgrade Type

Business Days

Weekends

Upgrade Type

Business Days

Weekends

Major QA upgrades

15-20 hours per week

NONE

Major PROD upgrades

15-20 hours per week

Maximum of 3

Minor upgrades

As needed

Automatic for Private ONLY

Upgrading to a New Release

While planning your migration to the new release, please acknowledge the following information:

Upgrade Type

Business Days

Weekends

Upgrade Type

Business Days

Weekends

Major QA upgrades

We start to roll out automatic upgrades of QA clusters

NONE

Major PROD upgrades

Major upgrade capacity (including QA) at 15 to 20 hours a week

Maximum of 3

Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime due to the limitation of available resources (e.g. CE’s for emergency re-work).

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