Maintaining N-1 Compliance
Overview of the Pricefx recommendations concerning maintaining your N-1 compliance. The Pricefx N-1 policy will require that customers plan for:
2 major upgrades during a 12-month period
A minimum of 4 minor upgrades during 12-month period
Verification of major upgrades in their QA environment
Managing Upgrades
While planning release upgrades in Private Environment, it is important to plan with the following Pricefx constraint in mind as there are some limits on DevOps team for performing these upgrades.
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In regards to maintaining your N-1 Compliance, please be familiarized with these limitations:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | 15-20 hours per week | NONE |
Major PROD upgrades | 15-20 hours per week | Maximum of 3 |
Minor upgrades | As needed | Automatic for Private ONLY |
Upgrading to a New Release
While planning your migration to the new release, please acknowledge the following information:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters | NONE |
Major PROD upgrades | Major upgrade capacity (including QA) at 15 to 20 hours a week | Maximum of 3 |
Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime due to the limitation of available resources (e.g. CE’s for emergency re-work).
Pricefx support team will determine who gets upgraded on each of these upgrade Fridays. If the customer prefers a different upgrade timeframe, they are welcome to request the major upgrade any time sooner than this plan.