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Typical User Journey

Typical User Journey

  • A pricing analyst opens a Customer Insights / Sales Insights Dashboard to gain insights into any underperformance in the product portfolio and identify potential for revenue improvements.

    typicalUserJourneyDashboards.png
  • The pricing analyst starts investigating the root cause of why the identified products are underperforming to create recommendations for the pricing teams to improve.

    typicalUserJourneyunderperfProducts.png
  • A recommendation is created with suggested quick actions to be handled by the pricing or sales teams in the price setting area.

  • The suggested action is taken by the pricing or sales teams to adjust the list price in the Live Price Grid to utilize the potential identified in the analytical Dashboard.

  • Pricing or sales teams submit changes for all the updated Live Price Grid items to uncover new prices to be shared with customers.

 

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Pricefx version 14.0