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Sometimes, we see information in PlatformManager which does not match the existing IM on the server. To refresh the information:

  1. In PlatformManager, go to Account > Integrations > Monitoring tab.

  2. Turn off the 'Monitored' option and click 'Save'. 

  3. Wait for about 10 seconds. 

  4. Turn on the 'Monitored' option again and click 'Save'.

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