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This training program is designed to prepare experienced Customer Engineers (CEs) for the Solution Architect (SA) role. It follows a structured path combining self-study, instructor-led sessions, and hands-on experience. The program spans 4 to 8 weeks and includes 4 refinement/QA calls with an instructor to ensure comprehension and success.

Program Description

  • Solution Architect learning path: A comprehensive program aimed at transforming experienced Customer Engineers into Solution Architects.

  • Self-study & instructor-led refinement sessions: A combination of self-paced learning and instructor-guided refinement/QA calls (4 total during the training).

  • Main pillars of SA knowledge: Focused on core concepts and essential skills that SAs need to excel.

  • Hands-on extensive project: Each student will be involved in a significant project that helps them apply their learning to real-world scenarios.

  • CE experience mandatory: This program is designed specifically for experienced CEs who are looking to move into the SA role.

  • Target audience: Experienced Customer Engineers wanting to transition into the Solution Architect role.

Training Topics

The training covers the following topics essential to becoming a Solution Architect:

  1. CE Verification Test

    • Ensures foundational Customer Engineering knowledge is intact before advancing.

  2. SA Introduction

    • Overview of the SA role, responsibilities, and critical thinking involved.

  3. Advanced CE (optional)

    • For those who want to refresh their Customer Engineering knowledge before diving deeper into the SA role.

  4. Business Analyst Basics

    • Understanding how to gather, analyze, and document business requirements.

  5. Data Readiness

    • Preparing and structuring data for architectural solutions.

  6. Product Knowledge

    • Comprehensive coverage of Pricefx products. SAs need only focus on the product areas relevant to their role.

  7. Standard SA Role Activities

    • Overview of daily activities and responsibilities of a Solution Architect.

  8. Prescriptive Delivery

    • Best practices and methodologies for delivering solutions efficiently and effectively.

  9. Final Task

    • Capstone project that brings together all aspects of the training.

Final Task Requirements

To successfully complete the program, each participant must complete the following final task elements:

  1. End-to-End Process Diagram

    • Create a diagram that describes an end-to-end process based on the gathered requirements.

  2. Interface Definition File

    • Develop an Interface Definition File based on a DRM template, used to map data into Pricefx.

  3. User Stories & Acceptance Criteria

    • Write a set of user stories and accompanying acceptance criteria to define project requirements.

  4. Refinement Sessions + Final Project Defense

    • Present the final project and defend the solution in a refinement session with instructors.

Post-Training Steps

Once the training is completed, the following activities are recommended for further growth and development:

  1. SA Certification

    • Certification is the next step after training, signifying a student’s readiness for the SA role.

  2. Shadowing

    • Gain further insights by shadowing an experienced Solution Architect on real projects.

  3. Project Experience

    • Take on Solution Architect responsibilities in live projects to solidify the learning experience.

Additional Information

  • Duration: 4-8 weeks, depending on individual progress and scheduling.

  • Instructor Calls: Each student will participate in 4 refinement/QA calls with an instructor throughout the training.

  • Hands-on Project: The final project is an extensive, hands-on assignment, representing the culmination of all skills learned.

  • Support: Ongoing support from instructors is provided throughout the training

Billing Information

Customers and partners are required to register and will be billed upon getting access to the training materials.

  • Customer Fee: <amount>

  • Partner Fee: <amount>

Billing occurs at the time of registration, which will grant access to all training materials and resources. The registration process is open year-round, and participants can begin training every two weeks when access is provided.

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