DM09: Customer-specific Discounts

Check out a video demonstration for this use case, here.

Use Case Situation Description

Customer-specific discounts can provide several benefits in the discrete manufacturing industry. Firstly, including volume commitments or price/discount breaks can incentivize customers to purchase more products, increasing sales and revenue. Secondly, customer-specific discounts can improve customer relationships by offering personalized pricing, improving loyalty and retention. Thirdly, changing customer-specific discounts based on changing customer needs or market conditions can improve competitiveness and responsiveness, ensuring that pricing remains fair and transparent. Overall, customer-specific discounts can increase sales, improve customer relationships, and enable manufacturers to remain competitive in a constantly changing market.

Sales Manager / Account Executive

Business Objective:

Setup and maintain customer agreements with all relevant conditions and surcharges.

Manual and time-consuming process mostly in MS Excel with limited global visibility and control.

Seamless experience and visibility into conditions and surcharges with the inline analytics for decision support, and built-in workflow capabilities.

Improve / protect margins with new / renewals decisions support
Improve alignment between sales and pricing teams
Increase sales efficiency

None

Prescriptive Design Requirements

Coming soon

In this use case we will look at how to set up customer specific discounts based on customer purchasing behavior and other factors in Pricefx. Setting up customer-specific discounts in the discrete manufacturing industry can provide many benefits, including increased customer loyalty, improved pricing accuracy, and better margins while encouraging repeat business. Customer-specific discounts can help ensure that pricing is accurate and reflects the unique needs of each customer to improve pricing transparency and reduce the risk of errors or non-compliance.