Overview of the Pricefx recommendations concerning maintaining your N-1 compliance. The Pricefx N-1 policy will require that customers plan for:
2 major upgrades during a 12-month period
A minimum of 4 minor upgrades during 12-month period
Verification of major upgrades in their QA environment
Managing Upgrades
While planning release upgrades in Private Environment, it is important to plan with the following Pricefx constraint in mind as there are some limits on DevOps team for performing these upgrades.
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In regards to maintaining your N-1 Compliance, please be familiarized with these limitations:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | 15-20 hours per week | NONE |
Major PROD upgrades | 15-20 hours per week | Maximum of 3 |
Minor upgrades | As needed | Automatic for Private ONLY |
Upgrading to Paper Plane
While planning your migration to Paper Plane (as of May 23, 2023), please acknowledge the following information:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters on Godfather and below | NONE |
Major PROD upgrades | Major upgrade capacity (including QA) at 15 to 20 hours a week | Maximum of 3 |
Minor upgrades | Bee’s Knees only. Minor upgrades on Hurricane and below are suspended so there will be a major upgrade needed to get the product up to date | Minor Bee’s Knees and Hurricane Automatic (= AWS) upgrades only. (Godfather and Bijou minor upgrades are suspended) |
Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime due to the limitation of available resources (e.g. CE’s for emergency re-work).
Paper Plane Launch-Grace Period
After the launch of Paper Plane, please acknowledge the following:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters on Hurricane as soon as possible before summer | NONE |
Major PROD upgrades | Pricefx will plan automatic upgrades to Bee’s Knees every Friday starting mid-August | Maximum of 3 |
Minor upgrades | Bee’s Knees and Paper Plane only
| Bee’s Knees and Paper Plane only Automatic (= AWS) upgrades only |
Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime due to the limitation of available resources (e.g. CE’s for emergency re-work).
Pricefx support team will determine who gets upgraded on each of these upgrade Fridays. If the customer prefers a different upgrade timeframe, they are welcome to request the major upgrade any time sooner than this plan.