Overview of the Pricefx recommendations concerning maintaining your N-1 compliance. The Pricefx N-1 policy will require that customers plan for:
2 major upgrades during a 12-month period
Minimum of 4 minor upgrades during 12-month period
Verification of major upgrades in their QA environment
Managing Upgrades
While planning your release upgrades in your Private Environment, it is important to plan with the following Pricefx upgrade constraints in mind, based on existing limitations for the Pricefx DevOps team to perform these upgrades.
IMPORTANT: Major Upgrades are Irreversible
With every new major release, there are new features that are launched that will impact the structure of the application databases. Since all customer configurations and associated data are stored in these databases, then they must be upgraded to work with the newest release. Therefore, due to these changes all Pricefx major release upgrades are considered irreversible. To learn more, click here.
In regards to maintaining your N-1 Compliance, please know these limitations:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | 15-20 per week | NONE |
Major PROD upgrades | 15-20 per week | Maximum of 3 |
Minor upgrades | As needed | Automatic for Private ONLY |
Upgrading to Paper Plane-1 Month (May 23rd)
While planning your migration to Paper Plane, please know the following:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters on Godfather and below | NONE |
Major PROD upgrades | Major upgrade capacity (including QA) at 15 to 20 a week | Maximum of 3 |
Minor upgrades | Bee’s Knees only, minor upgrades on Hurricane and below suspended. Major upgrade needed to get your fix | Minor Bee’s Knees and Hurricane Automatic (= AWS) upgrades only. (Godfather and Bijoy minor upgrades suspended) |
NOTE: Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime, due to the limitation of available resources (e.g. CE’s for emergency re-work).
Paper Plane Launch-Grace Period
After the launch of Paper Plane, please know the following:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters on Hurricane “ASAP” and before summer | NONE |
Major PROD upgrades | Pricefx will plan automatic upgrades to Bee’s Knees every Friday starting mid-August | Maximum of 3 |
Minor upgrades | Bee’s Knees and Paper Plane only
| Bee’s Knees and Paper Plane only Automatic (= AWS) upgrades only |
NOTE: Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime, due to the limitation of available resources (e.g. CE’s for emergency re-work).
NOTE: Pricefx support team will determine who gets upgraded on each of these upgrade Fridays. If the customer does not like their upgrade timeframe, then they are welcome to request the major upgrade any time sooner than this plan.