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Pricefx defines customer self-sufficiency as the ability to maintain and modify Pricefx's custom solutions with the help of internal customer resources. This approach can help customers be less dependent on the Pricefx team and optimise optimize the cost of the solution maintenance. To achieve self-sufficiency, customers must provide suitably skilled resources to be trained, certified, and mentored by Pricefx.
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End-User Onboarding & Training – custom user scenario reference guides, documentation, and learning paths. It is relevant for big organisations organizations with multiple BUs, many users, and user turnover.
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·Professional programming experience with at least two years of object-oriented programming (i.e. Java).
Solution development, problem-solving, testing, and troubleshooting skills are required.
Understand data structures (Arrays, Maps, etc.), algorithmising and coding skills (variables, loops, conditions), and Groovy language features (syntax, operators, closures).
Experience with databases and data, ideally SQL, working with tables, and examining data.
Working knowledge of IDE (IntelliJ Idea or other) and GIT (feature branches, checkout, pull, push, commit, rebase, amend, merge, stash).
Good spoken and written English, we require CEFR B2 level. Must have the ability to communicate, be confident to express their thoughts, and understand technical documentation and requirements.
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Successful completion of pre-assessment in a 1-1 interview (30 min) with a technical training specialist. The interview preparation tips and interview registration can be foundhere.
Installation of necessary tools (Git, IntelliJ, PriceFX Studio Plugin).
Basic knowledge of GIT and Groovy.
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Step 1: Interview the trainer to determine a fit for the program. During the interview, the candidate will need to demonstrate his knowledge in of Java, Git, and programming basics, as well as B2 and a higher level of English. The task will be provided in advance to prepare. More details about the interview and registration can be found here.
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After foundation training, once the certification has been accomplished along with the shadowing, the candidate will also be provided with a deep dive into the existing solution to acquire the custom solution expertise.
The Pricefx implementation team (and/or implementation partner) provides the shadowing and mentoring activities. The shadowing and mentoring require at least 20 % of the time allocations of Pricefx team/partner members weekly. All activities should be planned and synchronised synchronized with the implementation plan.
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What are the steps to acquire self-sufficiency in integration engineering?
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Basic requirements outlined for Day 1 students
Professional programming experience of at least two years of object-oriented programming, ideally Java, Groovy, or C++.
Understand data structures (Arrays, Maps, etc.), algorithmising and coding skills (variables, loops, conditions), and Groovy language features (syntax, operators, closures).
Solid working knowledge of a modern IDE (IntelliJ Idea or other) and GIT (feature branches, checkout, pull, push, commit, rebase, amend, merge, stash).
Good understanding of the Apache Camel integration framework. Specifically, the XML DSL variant.
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The candidate shall be able to work with the Platform Manager tool to create Integration Manager instances and associated Integration Routes. Routes are the basic framework for integrating outside systems with Pricefx. More specifically, routes refer to an Apache Camel-based construct that Apache Camel based construct which enables disparate systems to communicate with a minimum of configuration.
The candidate will understand the steps to customise customize the Pricefx Template-based Routes.
The candidate will understand the location and the proper way to access the various code components created after implementing a Template in a partition and how to assign permissions to access the various code components created after implementing a Template in a partition.
The candidate will understand the need for Data Cleansing before implementing a Template-based route.
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Prequalification test – 1 hour to confirm the candidate is fit for the role and register for the technical class.
Business user self-study – 3-4 hours with the knowledge assessment test.
Admin user self-study – 3-4 hours with the knowledge assessment test.
Class Prerequisites – 2 hours, revision of the critical data structures and components, class setup.
Integration Engineering technical training – 8 hours
Additional optional self-study study for custom solutions & QA with Pricefx trainer - ~ 10 hours
Final project – 6-8 hours, verification of the knowledge acquired during the class and help to prepare for the certification exam.
Exam preparation and partition review – 1 hour, verification of the exam readiness.
Certification exam – 3 hours, recorded and later reviewed by the examiner.
Certification confirmation – 2-3 days after the exam, depending on the examiner's availability.
Post-certification
Deep dive into the custom solution (if existing project)
Shadowing of the Pricefx team/partner (if ongoing project)
The Pricefx implementation team/partner provides the shadowing and mentoring activities. The shadowing and mentoring require at least 20 %-time allocations of Pricefx team/partner members weekly. All activities should be planned and synchronised synchronized with the implementation plan.
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Schedule and Registration for the Integration Engineering Training |
What are the steps to acquire internal 1st and 2nd levels of support?
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Super Users for UI and Support – foundational training – 2 weeks; Total time investment ~ 30 hours with self-study and deep dive. Private classes can be organised organized for 4+ people.
After foundational training, a solution/customer-specific deep dive may be required. This activity is charged hourly and involves the Pricefx implementation team or training team researching the solution.
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The internal super user who was involved in the tool implementation or had the necessary skill set for supporting super user tasks.
Knowledge of how the Pricefx tool is implemented and used in the organisationorganization.
Tech savvy; knowledge of internal tech infrastructure and data structures used in Pricefx.
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o Q&A sessions with internal customer resources and the Pricefx team to understand the custom solution and typical challenges.
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What are the steps to build self-study end-user training?
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· Track the progress with your CSM.
Please reach out to your Pricefx Success Manager for any questions about end-user training.
Conditions and limitations of the self-sufficiency training
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