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Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | 15-20 hours per week | NONE |
Major PROD upgrades | 15-20 hours per week | Maximum of 3 |
Minor upgrades | As needed | Automatic for Private ONLY |
Upgrading to
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a New Release
While planning your migration to Paper Plane (as of May 23, 2023), the new release, please acknowledge the following information:
Upgrade Type
Business Days
Weekends
Major QA upgrades
We start to roll out automatic upgrades of QA clusters on Hurricane as soon as possible before summer
NONE
Major PROD upgrades
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters on Godfather and below | NONE |
Major PROD upgrades | Major upgrade capacity (including QA) at 15 to 20 hours a week | Maximum of 3 |
Minor upgrades | Bee’s Knees only. Minor upgrades on Hurricane and below are suspended so there will be a major upgrade needed to get the product up to date | Minor Bee’s Knees and Hurricane Automatic (= AWS) upgrades only. (Godfather and Bijou minor upgrades are suspended) |
Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime due to the limitation of available resources (e.g. CE’s for emergency re-work).
Paper Plane Launch-Grace Period
After the launch of Paper Plane, please acknowledge the following:
Maximum of 3 |
Minor upgrades
Bee’s Knees and Paper Plane only
Bee’s Knees and Paper Plane only
Automatic (= AWS) upgrades onlyPricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime due to the limitation of available resources (e.g. CE’s for emergency re-work).
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