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2 major upgrades during a 12-month period
Minimum A minimum of 4 minor upgrades during 12-month period
Verification of major upgrades in their QA environment
Managing Upgrades
While planning your release upgrades in your Private Environment, it is important to plan with the following Pricefx upgrade constraints constraint in mind , based on existing limitations for the Pricefx DevOps team to perform as there are some limits on DevOps team for performing these upgrades.
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LEARN MORE: To learn more about our latest releases, then click here. |
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LEARN MORE: To view our Release Calendar, then click here. |
In regards to maintaining your N-1 Compliance, please know be familiarized with these limitations:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | 15-20 hours per week | NONE |
Major PROD upgrades | 15-20 hours per week | Maximum of 3 |
Minor upgrades | As needed | Automatic for Private ONLY |
Upgrading to Paper Plane
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While planning your migration to Paper Plane (as of May 23, 2023), please know acknowledge the following information:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters on Godfather and below | NONE |
Major PROD upgrades | Major upgrade capacity (including QA) at 15 to 20 hours a week | Maximum of 3 |
Minor upgrades | Bee’s Knees only |
. Minor upgrades on Hurricane and below |
are suspended so there will be a major upgrade needed to get |
the product up to date | Minor Bee’s Knees and Hurricane Automatic (= AWS) upgrades only. (Godfather and |
Bijou minor upgrades are suspended) |
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Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime
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due to the limitation of available resources (e.g. CE’s for emergency re-work).
Paper Plane Launch-Grace Period
After the launch of Paper Plane, please know acknowledge the following:
Upgrade Type | Business Days | Weekends |
|---|---|---|
Major QA upgrades | We start to roll out automatic upgrades of QA clusters on Hurricane |
as soon as possible before summer | NONE | |
Major PROD upgrades | Pricefx will plan automatic upgrades to Bee’s Knees every Friday starting mid-August | Maximum of 3 |
Minor upgrades | Bee’s Knees and Paper Plane only
| Bee’s Knees and Paper Plane only Automatic (= AWS) upgrades only |
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Pricefx will perform automatic upgrades on Fridays to allow the customer to spend the weekend assessing business impact and mitigate any issues. Pricefx will not do automatic upgrades during summertime
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due to the limitation of available resources (e.g. CE’s for emergency re-work).
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Pricefx support team will determine who gets upgraded on each of these upgrade Fridays. If the customer
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prefers a different upgrade timeframe,
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they are welcome to request the major upgrade any time sooner than this plan.