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Info

LEARN MORE: To learn more about automatic upgrades, click here.

  • Upgrade Plan Provided: if an upgrade plan is presented by the customer within the Grace Period, then the following will occur:

    • The upgrade plan will be reviewed by the Pricefx support team for timeliness and accuracy.

    • The customer will be provided with a selection of dates for scheduling the upgrade. If no date is selected, then the Pricefx support will determine the upgrade timing.

    • The upgrade will be performed on QA environment. 30 days later the PROD environment gets upgraded.

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Grace Period during summer months will be longer than 30 days due to limited resources of the Pricefx DevOps team. Double check with Pricefx team for more details.