While the below are not skills that can be gained through this certification, those are desired skills that every SA should have, as they will help will having Refinement Sessions, managing expectations and defending the solution:
Conflict Handling: Conflict handling skills are abilities used to manage, resolve, and mitigate conflicts in a constructive manner. These skills involve effective communication, empathy, active listening, negotiation, and problem-solving. They enable individuals to address disagreements and tensions in a way that reduces hostility, finds common ground, and fosters positive relationships
Leadership: Leadership skills are abilities that enable the SA to guide, inspire, and influence others towards achieving common goals. These skills encompass effective communication, strategic thinking, decision-making, empathy, and the ability to motivate and empower team members. Leadership also involves adaptability, integrity, and the capacity to build and maintain relationships
Ownership and Accountability: The SA will own the solution, and will be responsible (accountable) for the delivery from a technical perspective, and therefore should be able to defend it in front of any person who requests it (Steer Co member, CTOs, other team members…)
De-escalation: It is not uncommon that conversations or situations of escalation will arise, and the SA should be able to reduce the intensity of a conflict or potentially violent situation. It involves using communication techniques, empathy, active listening, and calm body language to defuse tension and prevent escalation
Mentoring: the SA, as the Mentor, provides guidance, advice, and support to the CEs and future SAs. The purpose of this mentoring is to help the CEs and future SAs develop skills, gain knowledge, and achieve personal and professional growth - all of those related to PFX
Delegation:
Asking for help: