Product 2.0 Recommendations Overview
This upgrade for Clover Club provides expanded capabilities for sales teams in the context of product recommendations during the quoting process. It details several enhancements:
Sales teams now have increased options to substitute similar products or add complementary products during quoting.
There is the ability to add alternative products from a specific brand, which can be used to promote private label brands.
The use of Natural Language Processing AI has enabled new scenarios where products can be analyzed based on text, category, and numerical attributes.
Product attributes can now be compared across 15 languages, which improves the identification of similar products.
Sales teams can leverage improved up-sell and down-sell opportunities by recommending products with higher unit margins or lower prices.
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The Product RecommendationAccelerator enables you to define the products to recommend to sales representatives – typically when they create a quote and want to have alternatives or offer additional products that make sense in this context.
Enhancements for Clover Club
Main feature enhancement in Clover Club is the addition of several Product Similarity recommendation types. These new recommendation types have the ability to maximize sales opportunities by offering tailored alternatives.
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UPGRADE VALUE: This enhancement is designed to increase quote conversion by creating better matches for customer needs, increasing order size by offering more relevant products, and promoting related products. |
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LEARN MORE: To learn more about this Clover Club feature, click here Check out the new enhancements for Clover Club in this video. |