Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

In this phase of the release cycle, the new release will be available in your the QA environment and now all of the planning for our the upgrade acceptance testing can be applied. It is expected that during this phase all of our acceptance testings will be performed, their outcomes of these tests will be evaluated, issues and errors will be logged and resolved, and the release will be validated.

...

While we are in the Release phase of your the Pricefx implementation, this it is the best time to begin the active acceptance testing phase of our the release cycle. As part of this phase, we should be discussing the following questions should be discussed:

  • Are my acceptance tests successful?

  • If any acceptance test is failing, how am I logging these errors?

  • Are acceptance errors in the Pricefx Core or are they within my solution’s Configuration?

  • Who is responsible for correcting any acceptance errors?

  • Have all of my acceptance test cases been identified and created?

Release Available Phase Tasks

Before starting our the upgrade acceptance testing, we should consider the impact of the following should be considered:

Upgrade Testing Process

Testing in QA is your the customer’s opportunity to assess how the upgrade will impact your their Production from both a change and risk perspective. For example, to reveal if changes or updates would be needed to your SSO or ERP integrations, or help bring your superusers up to speed on the new release.

If no upgrade testing is performed, then all issues, misunderstandings, or problems encountered later are resolved under COSA. If these issues aren’t are not discovered and resolved before the upgrade, then the production application will be temporarily unavailable until resolved.

Upgrade Test Plan

Existence or creation of an organized and disciplined approach to your upgrade testing, to avoid is important in avoiding any undiscovered gaps in the test plan that could lead to potential problems. A common symptom is when testers are performing tests without proper preparation and prioritization of critical functionality. There should always be a clear prioritization of our specific test cases.

Info

LEARN MORE: To learn more about the development of a Test Plan, guidelines, and recommendations for this task, then click here.

Time Allocation

Ensure that the team of selected testers has the necessary time to perform the test cases assigned to them due to the volume of their other work. Without the proper time allocation to fulfill your the upgrade test plan in its entirety will inevitably to undiscovered gaps in the upgrade preparation will inevitably appear.

Upgrade Preparation During Release

During the Release period of the upgrade cycle, and as a best practice, Pricefx recommends that these steps to be performed:

Logging Bugs

As the upgrade testing progresses , and various issues are discovered, these errors need to be logged so fixes can be applied and then re-tested. Any errors discovered should be prioritized using the following suggested set of categories:

Priority

Explanation

CRITICAL

User is unable to use the solution, resulting in a critical impact on business operations. This condition requires immediate resolution. (

ie

i.e. The system is down)

HIGH

Any high priority defect which results in an incorrect price calculation. No workaround is available, and the defect is time sensitive. (

ie

i.e. Defect is blocking pricing from being exported to ERP systems)

MEDIUM

The defect requires attention but does not block pricing utilization. A workaround is available but may not be optimal. (

ie,

i.e. Defect requires the user to perform manual calculations)

LOW

Minor loss of functionality.  These may be monitoring issues, clarifications, documentation questions

;

, or administrative tasks. (

ie

i.e. Update the column label or any other cosmetic related defects)

Each of our the testers should be logging their results every day. If an issue is discovered, then the appropriate level of documentation to assist in fixing the issue should be provided (iei.e. expected vs. actual result, error messages, screenshots, etc).

Info

LEARN MORE: To learn more about the practice of logging and cataloging any errors that are encountered, then click here.

Code Promotion

Once all of the test cases have been performed and the results have been verified, then it is time to promote the core code from the QA system to your the PROD environment.

Upgrade Smoke Test

The final step of your the checklist will be the performance of a smoke test or build verification test to determine if all of the most critical functions of your the application are performing as expected. This is a preliminary test of the new upgrade and its functionality.

Info

LEARN MORE: To learn more about resolutions to common issues related to Pricefx upgrades, you can click here.