If you encounter issues while working with the IntelliJ IDEA plugin, please report them. Internal people can report to JIRA in PFAUT project. Partners or customers can raise a ticket to the Support portal. If possible, add a screenshot or attach the IntelliJ IDEA log file to the message. The log file is located at Help > Show Log in Files/Explorer/Finder; idea.log is the current log file.

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1. Make sure you are using the latest supported IDEA version (as listed in the release notes). This will ensure that the latest certificate store database is used.

2. Go to the Pricefx partition using the web browser. If the browser displays a problem with the certificate, check the error message. If the certificate expired, contact Pricefx Support via helpdesk.

3. If your company requires that a proxy server is used, set up the proxy server also in IDEA. See https://pricefx.atlassian.net/wiki/spaces/KB/pages/1679196175/Install+Studio#Install-Plugin.

4. If you still cannot connect, your certificate store may be outdated (for older computers). In that case visit the Pricefx partition using the web browser. Export the certificate using the browser and import it to the IDEA certificate store in Preferences > search “Server Certificates”.

5. If you are trying to connect to a partition on your localhost server with SSL enabled, you might need to generate a certificate that includes Subject Alternative Name (SAN) referencing the localhost domain name. An example using openssl:

   Code Block
   language bash
   openssl req -x509 -nodes -days 365 -newkey rsa:2048 -keyout privatekey.key -out certificate.crt -subj '/CN=localhost' -extensions san -config <(echo '[req]'; echo 'distinguished_name=req'; echo '[san]'; echo 'subjectAltName=DNS:localhost,IP:127.0.0.1')

   Use that certificate in your Apache config and import it to the keystore of the JVM used to run Idea. It is usually located in the <Idea directory>/jbr/lib/security. Copy the certificate.crt there and run:

   Code Block
   language bash
   keytool -keystore cacerts -importcert -alias certificate -file certificate.crt

   If asked about a password, the default is “changeit”.
   Restart Idea/PFX Studio and Apache and you should be able to connect to the localhost server’s partition.

IntelliJ IDEA General Troubleshooting

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