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Claims are also known as chargebacks/billbacks, which involves a process whereby a manufacturer approves of a special price agreement with a distributor. Claim Processors receive a large amount of claims to be validated, processed, and reconciled in Accounting. This Learning Path will guide you through the different steps of creating a claim (request of payment) to the final payout records.

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Represent the area where the validated, calculated, and approved claims are stored for further review and accounting processing.

Quiz 10: Channel Management