Please note: Live Training registration rules are valid for all types of students (internal/ partner/customer). Please visit Courses Schedule and Registration page for more information.
...
To ensure full participation in our upcoming sessions, it is crucial to have SANA whitelisted by our organization's network. This action is necessary to prevent any interruptions or accessibility issues that might arise due to our firewall settings. Please reach out to the IT department as soon as possible to confirm that SANA is approved for use on our network.
...
Enrollment to Live Sessions
Step 1: Registration
Please kindly register using the link in the notification email you received.
...
Once you are logged in – please navigate to the Training Live Program/ Certification Path assigned to you in the top middle section of your user interface:
...
Step 2: Training enrollment
For Business User and Admin User Trainings:
...
For Configuration Engineer and Integration Engineer Live Trainings it is mandatory to enroll to every single session available within the Program Outline. This Course consists of Live Sessions and Training Content for every week, as well as tests that will be assigned to you along the way.
...
Please enroll to every single Live Session within the first part of the Program outline. It is a mandatory step:
...
Step 3: Live Sessions Confirmation Notifications
You will immediately receive the email confirmations, placeholders and live session links to join the sessions into your inbox from sana@sanalabs.com:
...
You may join the sessions you have enrolled into directly from your inbox:
...
You may join the sessions from Sana by clicking Join:
...
Please Reach out to your Trainer if:
For some reason you can’t attend the sessions you are registered for. Navigate to the same page and unenroll yourself. You will receive a meeting cancellation notification to your inbox. Please note: Late cancellations (10-0 days before the class) or no-shows will not reduce the price of the training. Your company will be charged in full for those days you initially registered for.
You have not received links to the sessions automatically.
Step 4: Joining the Live sessions
Make sure that you allow Sana to utilise your microphone and camera, otherwise you will not be able to participate in the sessions fully. The best browsers to maximise the performance are Google Chrome and Safari.
...
For troubleshooting please visit:
...
If you have doubts about your systems compatibility - please reach out to your instructor.