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In this section, we are reviewing ways to use GenAI prompting to get the best out of the Pricefx chatbot. While many of these are optimized for AI, please note that the principles discussed apply even to the AI developed by the Pricefx team. (we will call it Pricefx GenAI as a working title).

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There's very little chance that the first time you put your AI prompt in, it'll spit out generate exactly what you're looking for. You need to write, test, refine, test, and so on until you consistently get an outcome you're happy witha r response outcome that meets your requirements. I recommend testing your prompt in the OpenAI playground (for general AI) andherefor or for Pricefx specific prompts use the Pricefx GenAI.

Info

This section also has a few recommendations for the Pricefx GenAI design and troubleshooting, which can be foundhere.

Improving Prompts

Add Context 

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titleExample prompt and response in Pricefx GenAI

💪PROMPT: You are a Pricefx trainer for business users/ configuration engineers answering users' questions. Reply as a trainer: I want to create price list and I want to know all the steps involved.

Sure, I'd be happy to help! Creating a price list in Pricefx is a straightforward process, and I'll guide you through all the steps involved.

To create a price list, follow these steps:

  1. Navigate to Price Setting > Price Lists.

  2. Click the + icon to create a new price list.

  3. enter a Name and Description for your price list. The name should be brief and descriptive, while the description can provide more detailed information about the purpose of the price list.

  4. Select the Products you want to include in the price list. You can choose products from your organization's Product Master file within Pricefx.

  5. Assign the price list to a Customer or a Sales Team. You can also leave the price list unassigned if it's for internal use.

  6. Define the Valid From and Valid To dates for the price list. These dates will determine when the prices in the list are effective.

  7. Optional: You can also configure Price List Hierarchy, Pricing Unit, and Price List Categories.

  8. Click the Save button to create the price list.

That's it! You've successfully created a price list in Pricefx. Remember that you can also edit an existing price list by clicking the pencil icon next to the list name.

If you have any further questions or need more guidance, feel free to ask. Good luck with your Pricefx implementation!!

More info:
Pricefx Platform
Create a New Price List
How To
4.2 Video Tutorials
Edit an Existing Price List

CONVERSATION CONTINUING PROMPT: how do I recalculate a price list?

Sure, I'd be happy to help! To recalculate a price list in Pricefx, follow these steps:

  1. Navigate to Price Setting > Price Lists.

  2. Click the pencil icon next to the price list you want to recalculate.

  3. Click the Recalculate button at the top right corner of the page.

  4. Confirm that you want to recalculate the price list by clicking the Recalculate button in the pop-up prompt.

The recalculation process may take a few moments, depending on the complexity of your price list. Once the recalculation is complete, you'll see the updated prices in the price list.

Note that recalculating a price list will only update the prices for products that have been added or removed since the last recalculation. If you want to update the prices for all products in the price list, you'll need to delete the existing price list and create a new one with the updated prices.

I hope that helps! Let me know if you have any other questions..

More info:
Price Lists Overview
How to "restart" aborted calculation of PL
Processes of Price Grid Header Recalculation
Price Setting Tips
Edit an Existing Price List

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titleExample prompt and response in Pricefx GenAI

PROMPT: explain to a business user what is the concept of a portlet in Pricefx

Sure, I'd be happy to help!

In Pricefx, a portlet is a self-contained piece of functionality that provides a specific business capability or feature. It's like a mini-application within the Pricefx platform that can be used to perform a specific task or set of tasks.

Think of a portlet like a modular Lego block - it's a separate piece that can be combined with other blocks to build a more complex structure. In the case of Pricefx, the portlets are the building blocks that can be used to create a customized pricing solution for your business.

Some examples of portlets that are available in Pricefx include:

  • Product Catalog: provides a list of all the products that can be priced within the platform

  • Product Editor: allows you to create, edit, and manage product information and pricing rules

  • Price List Manager: enables you to create, manage, and maintain price lists for your products

  • Price Calculator: allows you to calculate prices based on specific pricing rules and constraints

  • Reporting and Analytics: provides real-time reporting and analytics capabilities to help you understand your pricing performance and identify opportunities for improvement

By using portlets, you can create a customized pricing solution that meets the specific needs of your business, without having to build everything from scratch. This can help you get up and running faster, and reduce the cost and complexity of your pricing operations.

I hope that helps! Do you have any other questions about portlets in Pricefx??

More info:
What is the relationship between Bain and Pricefx?
Integration Templates (Reference)
Pricefx Platform

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Sometimes it is just about finding the exact phrase that AI will respond to. Here are a few phrases that folks have found work well with AI to achieve certain outcomes and may work equally well with Pricefx GenAI. 

"Let's think step by step" → This makes the AI think logically and can be specifically helpful with math problems. 

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titleExample prompt and response in Pricefx GenAI

PROMPT: think step by step to create a price list

Sure, I'd be happy to help you create a price list! To create a price list, you will need to follow these steps:

1.Go to the "Price Setting" module and click on "Price Lists" in the left-hand menu.

2.Click on the "Add" button to create a new price list.

3.Select the products you want to include in the price list by using the filter and checking the boxes next to the products you want to include.

4.Associate the pricing logic you created with the price list by selecting it from the "Pricing Logic" dropdown menu.

5.Fill in the "Price List Name" and select the "Target Date" for which you want to look up valid parameters.

6.Click "Save" to create the price list.

If you have any further questions or need more information, please let me know!!

More info:
How to Create a Price List Simulation
How to Create a Price List Simulation (Unity)
Product Info (Price Setting)
Price List Header Logics
How to Configure Agreements & Promotions

"As a [insert profession/role]" → This helps frame the bot's knowledge, so it knows what it knows—and what it doesn't. 

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titleExample prompt and response in Pricefx GenAI

PROMPT: you are a business user . How do you create a quote and export it to a client in Pricefx?

Sure, I'd be happy to help! To create a quote and export it to a client in Pricefx, you can follow these steps:

  1. Navigate to the Quoting Menu and select "Quotes" from the drop-down menu.

  2. Click on the "Create Quote" button to create a new quote.

  3. Enter the quote details, such as the customer name, date, and other relevant information.

  4. Add quote line items by clicking on the "Add Quote Line Item" button and selecting the appropriate product.

  5. Calculate the quote total by clicking on the "Calculate Quote Total" button.

  6. Once the quote is complete, click on the "Export Quote" button to export it to your client.

  7. Select the export format as XLSX or PDF, depending on your preference.

  8. Choose the connection to your client's system, such as Salesforce or an ERP system.

  9. Click on "Export" to export the quote to your client.

Note: Make sure that you have the necessary permissions and access rights to create and export quotes in Pricefx.

I hope this helps! If you have any further questions or need more information, please let me know..

More info:
Create and Edit Quote Type Templates
Create a New Quote
Price Record - Handbook
Export Pricefx Quotes to Salesforce Sales Cloud
Build New Excel Template

"Explain this topic for [insert specific audience]" → Defining your audience and their level of understanding of a certain topic will help the bot respond in a way that's suitable for the target audience.

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Below is a sample of how better prompting can yield better responses from our AI. The lesson here is simple: Better context and tasking ➡️ better prompting 🟰 better results. See the improvement in the answers provided based on improved prompts below.

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