Pricefx Application Upgrade
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Process
All customer configuration configurations (as well as customer data) is are stored in data basesdatabases. With every new release, new features are launched, and those features impact the structure of the data basesdatabases.
During the upgrade process, our engineers execute deployment scripts that modifies modify the data base database structure to the new version.Upgrades are irreversible – it is not possible to downgrade your PFX application
Downgrading Is Not Supported
Reversing the Data Base database structure to be compliant with an earlier PFX Pricefx application is virtually impossible. This manual work is very complex, labor intensive and very risky in terms of data consistency. Simply put, downgrading PFX Pricefx applications to previous releases are is not supported.
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There an
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Alternative?
There is one alternative, but not feasible in all scenarios. Customer Support can re-install an older release from a backup. This step overwrites anything in the cluster incl. – including transactions having occurred in the window after the recent upgrades. Daily backups are retained for a period of 14 days.
The only viable alternative is really to to avoid wanting to downgrade. That is: invest the time to do a thorough test on your QA cluster prior to requesting an upgrade of your Production environment to be sure the upgrade works for you.