Service Request (Partners)

The Service Request case type is basically used when you have a non-standard request to Pricefx (for example: “fields to display" to be alphabetized from A-Z or Clear all Custom Form objects in QA partition and so on), which is of a nature that does not fit to any other case types available.

On the PFX helpdesk Page, please select the Service Request there:

 

Fill in:

  • Subject of the request

  • Further Details and description (with/without images)

  • Module

  • Partition/Cluster

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