Server Logs

When you need to find the root cause of a problem, the log file will be one of the first places to look into.

On cloud-based Kubernetes clusters, an aggregated log viewer powered by Grafana Loki is available under the Administration > Logs > Logs menu. Besides a regular log, it is also a performance log listing all the executed commands and their run time.

The user interface allows you to view, filter and search logs, all the menus are collapsible allowing you to gain extra space when needed.

The following options are available:

You can watch Live logs (loading in real time) or enter the Start date and time to review historic logs – they are available up to 30 days back.
Query / Constraints – Modify the JSON to filter the log lines. Use a regular expression to define the filter value, e.g., "logger" : "performance.*" and click Reload. For technical reasons you cannot use “\” (backslash) in regular expressions so they are limited.
Display / Filter – Filters log lines that contain the entered string.
Display / Wrap – Change the text formatting so that long lines are not split, this may cause the content of the page to overflow and you may have to scroll horizontally.
Columns – Select the columns that you want to display.

Bare-metal Pricefx installations do not have access to Loki logs but use older Redis logs. See Legacy Server Logs for details.