Support for New Partner-Led Projects

Owned by Mike Deskis
Last updated: Apr 30, 2024
2 min read

Pricefx employs a methodical approach for initiating new partner-led projects, fostering collaboration between internal teams and external partners. This process encompasses a kickoff meeting, project planning, resource allocation, training, solution design, technical support, communication, and quality assurance, all geared towards ensuring successful project delivery and client satisfaction.

Here is how Pricefx typically structures new partner-led projects with support from internal resources:

Project Kickoff Meeting

  • Pricefx initiates new partner-led projects with a kickoff meeting involving key stakeholders from internal teams and partner organizations.

  • The kickoff meeting sets project expectations, goals, roles, responsibilities, and timelines to align all parties on the project scope and objectives.

Project Planning and Scope Definition

  • Internal resources collaborate with partners to define project scope, requirements, deliverables, and success criteria.

  • Project planning involves outlining tasks, timelines, resource allocations, and dependencies to ensure a structured approach to project execution.

Resource Allocation and Team Formation

  • Internal teams allocate resources, including project managers, solution architects, implementation consultants, and subject matter experts, to support partners in project delivery.

  • Team formation involves identifying the right mix of skills and expertise to address project requirements effectively.

Training and Onboarding

  • Internal resources provide training and onboarding support to partners to familiarize them with Pricefx solutions, tools, methodologies, and processes.

  • Training sessions may cover product knowledge, solution design, implementation best practices, and technical guidance to empower partners for project execution.

Collaborative Solution Design

  • Internal resources collaborate with partners in solution design activities, including architecture planning, configuration, customization, and integration.

  • Solution design sessions involve brainstorming ideas, defining requirements, and aligning technical specifications with client needs.

Technical Support and Guidance

  • Internal technical experts offer ongoing support and guidance to partners during solution implementation, configuration, testing, and deployment.

  • Technical resources assist partners in troubleshooting issues, optimizing performance, and ensuring successful project delivery.

Regular Communication and Progress Tracking

  • Internal teams maintain regular communication with partners to provide updates on project progress, milestones achieved, and any challenges faced.

  • Progress tracking involves monitoring key performance indicators, risks, issues, and deviations from the project plan to ensure timely course correction.

Quality Assurance and Client Satisfaction

  • Internal resources focus on quality assurance measures to ensure that project deliverables meet quality standards, client expectations, and project objectives.

  • Client satisfaction is a key focus, with internal teams working closely with partners to address client feedback, enhance user experience.

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