Polling Process (Customer Integration)

Owned by Jana Volencová (Deactivated)
Mar 20, 2024
2 min read

This article describes how SAP Integration Suite can enable customer master synchronization between S/4HANA and Pricefx using polling approach.

Steps:

Step 0: Pricefx Setup

  1. Set up a polling schedule for customer: Set up Integration Flows - Polling | Step 0: Set up polling schedule in Pricefx Price Parameter.

  2. Configure customer master table in Pricefx to store the necessary fields from SAP S/4HANA.

  3. Optionally, configure any Customer Extension tables in Pricefx to store the necessary fields from SAP S/4HANA.

  4. Optionally, configure any Price Parameter tables in Pricefx to store the necessary fields from SAP S/4HANA.

Step 1: Build Integration Flow to Poll Updates from SAP S/4HANA

You can either add a branch to the existing timer process or create another timer process for synchronizing billing documents. See Set up Integration Flows - Polling | Step 1: Build an Integration Flow to Poll Updates from SAP S/4HANA.

Step 2: Get Latest Updated Customers from SAP S/4HANA and Write to Customer Master

This integration is duplicated and modified from “Get Latest Updated Entities from SAP S/4HANA and write to Pricefx” from “Sample Artifacts for SAP S/4HANA Integration with Pricefx“ package.

Major steps carried out by this integration flow include:

  1. Initialize properties and SAP AIR key.

  2. Update the next polling schedule in Pricefx.

  3. Get updated customers by batches: Set up Integration Flows - Polling | Step 2: Get Latest Updated Entities from SAP S/4HANA.

poll customer.jpg

  1. Multicast the list of updated SAP S/4HANA customers to integration flows to write to different Pricefx tables. Branch 1 goes to the customer master, while branch 2 goes to another integration flow which consists of all other branches. A sample “Multicast Customer response from SAP S/4HANA to processing flows” is provided in the package.

multicast.jpg

See Set up Integration Flows - Polling | Step 3: Multicast Response to All Entities in Pricefx.

Step 3: Write Records to Pricefx

These integration flows are where the multicast branches go to. One duplicate of “Write Records to Pricefx” is required for each table.

See Set up Integration Flows - Polling | Step 4: Write Records to Pricefx.