Polling Process (Customer Integration)

Owned by Jana Volencová (Deactivated)
Mar 20, 2024
2 min read

This article describes how SAP Integration Suite can enable customer master synchronization between S/4HANA and Pricefx using polling approach.

Steps:

Step 0: Pricefx Setup

  1. Set up a polling schedule for customer: .

  2. Configure customer master table in Pricefx to store the necessary fields from SAP S/4HANA.

  3. Optionally, configure any Customer Extension tables in Pricefx to store the necessary fields from SAP S/4HANA.

  4. Optionally, configure any Price Parameter tables in Pricefx to store the necessary fields from SAP S/4HANA.

Step 1: Build Integration Flow to Poll Updates from SAP S/4HANA

You can either add a branch to the existing timer process or create another timer process for synchronizing billing documents. See .

Step 2: Get Latest Updated Customers from SAP S/4HANA and Write to Customer Master

This integration is duplicated and modified from “Get Latest Updated Entities from SAP S/4HANA and write to Pricefx” from “Sample Artifacts for SAP S/4HANA Integration with Pricefx“ package.

Major steps carried out by this integration flow include:

  1. Initialize properties and SAP AIR key.

  2. Update the next polling schedule in Pricefx.

  3. Get updated customers by batches: .

poll customer.jpg

  1. Multicast the list of updated SAP S/4HANA customers to integration flows to write to different Pricefx tables. Branch 1 goes to the customer master, while branch 2 goes to another integration flow which consists of all other branches. A sample “Multicast Customer response from SAP S/4HANA to processing flows” is provided in the package.

multicast.jpg

See .

Step 3: Write Records to Pricefx

These integration flows are where the multicast branches go to. One duplicate of “Write Records to Pricefx” is required for each table.

See .