Connection Failed or 401

Identify Error Message

In messages monitoring, if the integration flow failed, there should be an error message.

Open

In this case, Pricefx authentication failed.

If the integration did not fail, the error message can be identified by using trace mode.

Turn on the trace mode:

Open

Resolution

Check if the login details in the security material are correct, and if the access token variable is refreshed successfully. If the token is not refreshed successfully, check the refresh token flow in the trace mode and see the errors returned by the adapter.

Check if the variable name is correct.