Troubleshooting (Sales Compensation)

In this section, you can find troubleshooting tips that will help you during the support procedure.

Where do I find a package version?

For efficient communication with the support team, you should know which package version is used.

  1. Go to Company Parameters.

  2. Search for the 'deployedAccelerators' parameter.

  3. Find the key 'sales-compensation’, its value contains 'templateVersion'.

  4. Version is a value stored in 'templateVersion'.