It is very important to document our work on project. It can help us to share test cases with our team and with the customer and monitor test results during projects. Therefore using test management tool on the project is very wise. The tool we are using is X-Ray - test management plug-in in Jira. The reason for this tool is that our test cases and test results are easily visible in our Jira projects, all test cases are linked to correct user stories and test results are visible for PM and for the customer.
We started to use X-Ray in 04/2021 and it was already used on many projects for many customers.
Examples of projects with X-Ray: Cargill (Eggs, TCA, Animal Nutrition, CPLA), ACC, Heineken, AhlSell, Laminex NZ, Shell, …
Examples of projects with X-Ray for UAT: Cargill Eggs, Laminex NZ
Benefits of using X-Ray on the project:
Test cases and test results are easily visible to our team and to the customer
Tool can be used for our Feature Sprint testing and also by the customer for UAT testing
Tool is standard part of every new Jira project, it just needs a simple configuration to be used
Test documentation is correctly linked to correct user stories so it is clear what was tested because of which user story and with which result
Easy knowledge sharing when replacement of QA Analyst is needed on the project
Customer can use our test cases as the starting point for their UAT test cases
Monitoring of testing progress helps a lot to PM to be sure about project status
Test cases are easily visible as Test issue types, Comments are not used for test cases any more. It will help to have Comments section smaller
Note: Using X-Ray on new projects is mandatory for QA Analysts (unless there is a very special reason for using another tool), but it is just optional for customers to use it for UAT phase
Link to more details about X-Ray: /wiki/spaces/CUST/pages/4017160333