Here are three versions of QA Analyst role introduction to the customer. Please use the one which is more suitable for the customer experience level - based on who will do the testing on the customer side and how much experience he has with IT projects. Note those presentations can be shared with the customer in early stages of the project of even before the project starts.
Please choose the right one from 3 options below:
The customer is experienced with IT projects and UAT testing will be done by guys experienced in software testing
The customer is inexperienced with IT projects and UAT testing will be done by business users mostly without any experience in testing.
The customer needs more info about QA Analyst role and testing on the project
The customer is experienced with IT projects and UAT testing will be done by guys experienced in software testing:
2. The customer is inexperienced with IT projects and UAT testing will be done by business users mostly without any experience in testing. Therefore the possibility the customer will need more help with UAT preparation and even explaining basic things about software testing is obviously higher.
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3. The customer needs more info about QA Analyst role and testing on the project