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Key Points of Customer Insights Accelerator
The purpose of the Customer Insights Accelerator is to provide businesses with a data-driven understanding of their customer base, enabling them to make more informed and strategic decisions to drive customer-centric growth and profitability.
The accelerator offers various capabilities, including customer segmentation and targeting, customer profitability optimization, customer churn reduction and retention, behavioral insights and personalization, predictive analytics and forecasting, and collaborative decision-making.
The Customer Global View Dashboard provides a comprehensive overview of key metrics and trends related to customer performance, including customer health scores, revenue and margin analysis, sales opportunity identification, and hierarchical insights.
The Customer Detail View Dashboard offers in-depth insights into individual customer performance, such as comprehensive metrics, transaction history, customer health scores, trend analysis, segmentation capabilities, opportunity identification, risk indicators, and comparative analysis.
The Customer Products Portfolio Dashboard provides insights into the products associated with individual customers, including product performance metrics, customer preferences analysis, inventory tracking, cross-selling and upselling opportunities, and product lifecycle insights
Purpose of Sales Insights Accelerator
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