...
Goal for the sprint:
Technical „Go-Live“ with the ready-to-use solution and preparation of the customer to the project closure and transition to success and support.
To enable time writing after the project for all maintenance tasks there should be a 'Maintenance' fix version created. All user stories that are created for maintenance after the project will be assigned to this fix version and will properly appear in NetSuite. It is also recommended to have one user story already there labeled 'Maintenance'.
Actions:
Support customer during technical Go Live process
Document all bugs and changes into the JIRA
Access the impact of bugs/changes on budget and project timeline
Align with Customer Success Manager on Project Handover
Provide input for Go Live presentation of CSM
Prepare overall project retrospective
Checklist for Stabilization sprint:
The customer has been handed over to CSM and Help Desk 3rd level support.
The project documentation has been updated and uploaded into the Confluence/Sharepoint.
The project retrospective has been prepared and uploaded to Confluence.
The customer agreed the project can be closed by using the Project Acceptance Protocol.