This initial phase in project delivery of the non-prescriptive approach will gather customer needs that will feed the following phases of project delivery. This phase will involve the accumulation of the customer’s custom requirements.
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Custom Requirements
This represents the starting point when the customer has specific, custom requirements that need to be addressed, and no pre-defined prescriptive guidance is provided by the solution provider.
In this phase, the implementation team would need to work closely with the customer to fully understand their unique needs, workflows, and objectives. Without the benefit of standardized artifacts or playbooks to reference, the team must rely on a deep understanding of the customer's business to develop a solution.
This non-prescriptive approach allows for maximum flexibility to accommodate the customer's specific requirements, but requires more upfront effort to gather requirements, design the solution, and plan the implementation. It contrasts with the prescriptive delivery approach, where prebuilt artifacts guide a more standardized and efficient deployment process.