QA Role

This page should help the solution sales team to know more about QA Analyst role and identify how much it is needed on the project.

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Some expectations from the customers are more misunderstandings of the role QA Analyst - please check truths and myths section on our Confluence /wiki/spaces/CUST/pages/1932329897

Advantage of QAs on projects

The main reasons why to have QA Analyst on the project are:

Benefits for the customer

• the customer is responsible for performing UAT testing - full support of QA Analyst will help the customer be prepared for this project phase

• the QA Analyst can share our best practices from our projects with the customer - documents and presentations for this are ready (how to create test cases, how to organize UAT, how to report bugs). The QA Analyst is ready to discuss those things with the customer and help them if they don’t have big experience with software testing.

• the QA Analyst is the role dedicated for discussing testing related issues with the customer

• the QA Analyst can do the software demo for the customer

Benefits for our project team

• QA Analyst will lower the risk the customer will find a bug during his testing

• QA Analyst is the role dedicated for testing the solution - CE is a developer, he will not prepare test strategy and test cases, he can test but his time for testing will be always limited because testing is not his main job. So usually you can’t expect CE will test the solution the same way as QA Analyst.

• QA Analyst can lower the probability the customer will not be ready for UAT testing and we will discover this too late.

QA tasks and responsibilities

The following activities can be done by QA Analyst - if there is no QA Analyst on the project, they need to be done by CE, SA or PM

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