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Jobs (Dataloads, Calculated Field Sets, Price Grids etc.)

The dataload jobs are not monitored by Support Team.

The job status tracker jobs can and should be monitored using Platform Manager tool. At During the end handover of the project, the Solution architect or Configuration engineer should set up Platform Manager Notifications to alert development team resource identified by Project manager and the member of the customer team who will should be responsbile after GO LIVE.

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Integration Manager Instances

Integration Manager

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Integration Manager Instances are actively being monitored by Inteegration Team.

Alerts are generated if data exchange is not succesful or the imprortedata is in different format than expected .

During the handover of the project, the Solution architect or Configuration engineer should set up Platform Manager Notifications to alert development team resource identified by Project manager and the member of the customer team who will should be responsbile after GO LIVE.

See How to Create/Edit Notification Rule Monitoring /wiki/spaces/INTG/pages/1871970360

Integration Manager - Custom Instance

Integration Manager Instances are actively being monitored by Inteegration Team. See the guide.

See Monitoring /wiki/spaces/INTG/pages/1871970360

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Custom Dashboards

If none of the strategies mentioned earlier cannot be used, you can cosnider Pricefx reporting capabiities. In Price Analyzer, you can create a datasource holding the metric you want to monitoor. You can then create a custom dashboard displaying the metrics e.g. in a chart. You can also consider creating a Calculation Flow that regularly checks the data source with the metric and send an email to addresses defined in some PP Table.